Shipping Policy

Shipping Policy

At YARI Robotics, we strive to ensure your orders are delivered promptly and efficiently. Please review our shipping policy to understand the process, timelines, and responsibilities.

Customs Duty, Import Tax, and VAT Fees

  1. Shipping Origin: All products are manufactured and shipped from India.

  2. International Shipments:

    • International orders are shipped under Delivered-at-Place (DAP) Incoterms.

    • Customers may be responsible for paying customs duties, import taxes, or VAT fees, depending on their country's laws.

    • If a package is returned or destroyed due to the customer’s refusal or failure to clear customs, the associated costs will be deducted from the payment.

Email Address & Contact Information

  • Ensure the email address and phone number provided during checkout are accurate and reachable.

  • Customs agents or YARI Robotics representatives may contact you for additional details or clarifications regarding your order.

Shipping Time

  • Processing Time:

    • In-stock orders are typically processed within 2-4 working days after payment clearance.

    • Delays may occur during high-order volumes or if products are out of stock.

  • Delivery Time:

    • Delivery timelines depend on the shipping company and destination.

    • Once the order leaves our warehouse, delays due to unforeseen logistics events (e.g., weather, customs) are beyond our control.

  • Delay Notifications:

    • If there is a significant delay, we will notify you via email. Ensure your email address is correct and check for updates.

Order and Logistics Tracking

  • Tracking Notification: After your order is shipped, you will receive a notification email with a tracking link.
  • Track Your Order:

    • International Orders (FedEx): https://www.fedex.com/fedextrack/

    • Domestic Orders (Bluedart): https://www.bluedart.com/tracking

Incorrect Address

  • Shipments are sent to the address provided during checkout.
  • We are not responsible for incorrect addresses entered by the customer.
  • Contact us immediately if you need to correct the address before the order is marked as shipped.
  • Address changes cannot be made after the order is shipped due to fraud prevention protocols.
  • If a package is returned due to an incorrect address, additional shipping charges will apply, even if the original shipping was free.